This Privacy Policy regulates the processing of users’ personal data (hereinafter “User” or “Users”), collected in connection with the use of the website https://livinbarca.com/en/ (hereinafter “Website”) by Livin Barca LDA (hereinafter “Livin Barca”) as data Controller.

The making available of personal data implies knowledge and acceptance of the conditions contained in this Privacy Policy.

This Privacy Policy and Cookie Policy is complemented by the Terms of Use, available at https://livinbarca.com/en/terms-of-use/.

Collection and processing of personal data

Access to and use of the Website does not imply the making available of personal data by the User.

However, the use of certain functionalities of the Website, such as the use of our contact form, client registration or the purchase of products in the Livin Barca Online Shop will imply the making available of personal data.

Livin Barca is responsible for collecting and processing the personal data of Users, under the terms and for the purposes indicated in the applicable personal data protection legislation.

Personal data processed by Livin Barca

Activity	The purpose	Data	Legal conditions
Client registration	Creation of a customer account, customer identification and access to available functions Contact and order management	Name, email address and password	Performance of the contract between Livin Barca and the User
Purchase	Order preparation and dispatch Returns, exchanges and complaints management Sending order-related communications Invoicing	Name, email address, tax identification number, delivery and billing address, telephone number, payment details (payment card or bank transfer details)	Performance of the contract between Livin Barca and the User Compliance with a legal obligation
Contact request	Response to contact requests, management of complaints and comments	Name and email address	Livin Barca’s legitimate interest in managing and maintaining its contacts
Newsletter subscription	Management and sending of newsletters	Your name and email address	Consent

User rights

Under the terms of the applicable legislation, the User may at any time exercise their rights in relation to the personal data concerning them:

1. Right of Access: to obtain confirmation of which personal data is being processed, as well as a copy of the personal data being processed;
2. Right of Rectification: request the rectification of inaccurate personal data or request that incomplete personal data be completed;
3. Right to Erasure: obtain the erasure of your personal data, provided there are no valid grounds for retaining it;
4. Right to Restriction of Processing: request the restriction of processing of your personal data by requesting the suspension of processing or the restriction of the scope of processing to certain categories of data or processing purposes;
5. Right to Data Portability: to receive the data you have provided us in a structured, commonly used and machine-readable format and to request the transmission of your data to another entity that will become the new controller of your personal data without hindrance;
6. Right to object to processing: to object at any time to processing of your personal data, for example, in the case of data processing for marketing purposes;
7. Right to not be subject to automated individual decision-making: not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the User or similarly significantly affects the User.

Under the terms of the law, the User is also guaranteed the right to withdraw their consent for the processing of personal data for the purposes indicated whenever the processing is carried out on the basis of consent, although this shall not affect the lawfulness of processing based on consent before its withdrawal.

In order to exercise any of the above rights, the User must submit a written request addressed to Livin Barca at the following contact details:

E-mail: info@livinbarca.com

Address: EN 327, Nº 320. 3870-301 Torreira

Storage of personal data

The personal data collected is processed in strict compliance with the applicable legislation. Personal data will be stored in accordance with the respective purposes and respecting the applicable legal storage periods. Therefore, and whenever there is no specific legal requirement, the data will be stored only for the appropriate period and to the extent necessary for the purposes for which it was collected, unless the right to object, the right to erasure or the right to withdraw consent is exercised within the legal limits.

Transfer of personal data

Livin Barca may transmit your data to processors for the purposes mentioned above, under the terms of the contracts signed with them.

In particular, for the purposes of processing your requests (via the Website or by email), or on the basis of Livin Barca’s legitimate interest in managing and maintaining your contacts, Livin Barca may communicate your data to third parties, such as: i) partners or suppliers with whom Livin Barca establishes commercial relations; and ii) financial and payment institutions.

The User’s data may also be communicated to third parties when the transmission is carried out in fulfilment of a legal obligation, a resolution of the Portuguese National Data Protection Commission or other relevant supervisory body, or a court order; or when the communication is carried out to protect the User’s vital interests or any other legitimate purpose foreseen by law.

Security measures

Livin Barca makes their best efforts to protect Users’ personal data from unauthorised access via the Internet. To this end, it uses security systems, rules and other procedures to ensure the protection of personal data, as well as to prevent unauthorised access to data, improper use, disclosure, loss or destruction.

It is, however, the responsibility of Users to guarantee and ensure that the computer used to access the Website is adequately protected against harmful software, computer viruses and worms. In addition, Users should be aware that without the adoption of appropriate security measures (e.g. secure browser configuration, up-to-date antivirus software and not using software of dubious origin), the risk of personal data being accessed by unauthorised third parties is increased.

Data Transfer to Third Countries

Livin Barca may transfer personal data to third countries (located outside the European Union or the European Economic Area) or international organisations, within the scope of the purposes set out in this Policy, for which there is no adequacy decision adopted by the European Commission. In this case, Livin Barca undertakes to adopt the appropriate safeguards to ensure the confidentiality and protection of personal data, in accordance with the applicable legislation on data protection. In particular, the transferred data will be subject to the appropriate safeguards provided for by law, and supplementary measures will be taken to ensure that personal data enjoy a level of protection essentially equivalent to that existing in the European Union.

The data collected during your use of the Website may be transferred outside the European Economic Area should the User give their consent to the placement of certain categories of cookies (e.g. analytical or advertising cookies). These files are placed by third parties based in countries that do not have an adequacy decision from the European Commission and that do not offer a level of personal data protection essentially equivalent to that of the European Union.

Complaints

Without prejudice to any other administrative or judicial remedy, the User has the right to lodge a complaint with the competent supervisory authority under the terms of the law (in Portugal, the Portuguese National Data Protection Commission – “CNPD”) if they consider that the processing of their data by Livin Barca infringes the applicable legal regime in force at any given time.

Questions and suggestions

Users may contact Livin Barca with any questions related to the processing of their personal data and the exercise of the rights conferred on them by the applicable legislation and, in particular, referred to in this Policy, through the following contacts:

E-mail: info@livinbarca.com

Address: EN 327, Nº 320. 3870-301 Torreira

Changes to the privacy policy

We may change this Policy at any time. These changes will be duly publicised on this Website page and, if they involve a substantial change to the way in which your data is processed, we will notify you using the contact details you have provided.

Last updated: [May 2025]